Integration & APIs
Your systems should talk to each other—securely and reliably.
Most companies have data scattered across multiple tools—CRMs, databases, spreadsheets, third-party services. Teams waste time manually copying data between systems or exporting CSVs to run reports. When systems can't communicate, opportunities slip through the cracks.
Building integrations sounds simple until you hit reality—authentication breaks, APIs change without warning, rate limits cause failures, and security vulnerabilities expose customer data. The difference between a fragile integration and a robust one is knowing where things will break—and building for it.
How we build integrations
We start with security and reliability, not as afterthoughts. Every API endpoint is authenticated, every input validated, every error logged. Rate limiting prevents abuse. Proper error messages help debug issues fast.
For integrations, we design for failure—What happens when the external API goes down? How do we handle version changes? Where do we queue requests that fail? Systems should degrade gracefully, not crash.
We prefer modern stacks that are proven at scale—FastAPI for Python backends, Supabase for authentication and database, proper middleware for monitoring. The result is systems that your team can maintain and extend, not black boxes only we understand.
Practical cases
Challenge
The same pharmaceutical company from our AI Agents work needed secure API infrastructure to connect their proprietary CRM with AI systems. Beyond the research acceleration covered there, sales insights existed in the data but were buried under manual reporting. The CRM wasn't designed to be queried by AI—or any external system.
Solution
We built secure APIs using FastAPI that expose CRM data to AI agents while maintaining strict access controls. Supabase handles authentication—ensuring only authorized users and systems can access sensitive data. The AI integration enables natural language queries like "Show me all pharma products in cardiovascular research launched in the past 18 months." Business intelligence that required days of manual work now happens in seconds.
Outcome
Researchers find relevant information faster, accelerating time-to-market for new products. Sales teams get insights that were previously invisible. The API architecture allows adding new AI capabilities without touching the core CRM. Security audits pass because authentication and access controls were built in from day one.